Contact Support
We are here to help. If you encounter problems, have questions, or notice unusual behavior in the application, please contact us using the information below.
Contact Information
Email: solutiipebazadenatura@gmail.com
Project: Natura 2000 ROSPA0037 Dumbrăvița–Rotbav–Măgura Codlei
Response time: usually within 2–3 business days.
Frequently Asked Questions (FAQ)
How do I download the application?
The application is officially available in Google Play Store and Apple App Store. We recommend installing exclusively from these platforms to benefit from updates and security.
The application won't install. What can I do?
Make sure your device is updated to the latest version of the operating system. If the problem persists, restart your device and try installing again from the official store.
The application is not working correctly. How do I report the problem?
Please send an email to the support address, including: device model, operating system version, application version, and a description of the problem.
On which platforms is the application available?
The application is available in Google Play Store and Apple App Store and can be installed on compatible Android and iOS devices.
Does the application require internet access?
Most features are available offline. Internet connection is required for some sections that display updated content.
How do I update the application?
Updates are managed automatically by Google Play and App Store platforms. You will receive notifications when a new version is available.
Reporting Issues
To quickly identify the problem, please include in your support message:
- Detailed description of the problem
- Steps to reproduce the behavior
- Device model and OS version
- Application version
- Screenshots (if possible)
Feedback and Suggestions
User feedback is important for improving the application. If you have ideas or suggestions regarding new features, design, or information clarity, please send us your message via email.
Additional Resources
- Main page – Project overview
- Privacy Policy – Information on data protection
- PDF Documents – Guides and informational materials